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Steps to follow for the remote support :
1. Click on the link below :
Support software
2. Click on EXECUTE once or twice. (According to your of web browser)
3. Wait until the technician accepts your request.
4. Carry out the instructions indicated by the technician.
This service will be available Monday to Friday from 8h00 to 17h00.
** You do not need to uninstall the program. As soon as you are finished, it will automatically remove itself from your computer. No viruses, spywares or malwares will be installed by using this remote support.